PROJECTS

Filtered listing of key project experience

Scope Tags

Scope Tags

Sectors

Sectors

Experience Listing

Selection: Scope — Knowledge transfer

PROFILE

Change Advisor — MOHLTC Health Services Cluster

Service Area: Change Sector: Provincial agency Timeframe: 2009 
Affiliation: Stevenson Kellogg 
Change advisor to Health Services Cluster Transformation at the Ontario Ministry of Health and Long-Term Care (MOHLTC), building alignment of cluster leadership, coordinating communications and engagement, supporting eight project streams, and establishing metrics for the progress of change.
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Scope Tags: Change advisor | Leadership alignment | Culture change | Engagement | Knowledge transfer

PROFILE

Change Advisor — EDS global executive leadership

Service Area: Change Sector: Business service Timeframe: 1996 to 1998 
Affiliation: ATKearney 
Directed change management team and activities supporting EDS global executive leadership in the Future By Design initiative — broad-based business transformation of its $12B business services operations.
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Scope Tags: Change advisor | Culture change | Facilitation | Knowledge transfer | Process innovation

PROFILE

Process Innovation — Republic of Korea Real Estate Registry

Service Area: Process Sector: National agency Timeframe: 1994 
Affiliation: EDS Canada MCS 
As a foundation for introducing information technology, the re-engineering of land and building records processes across the 193 registry offices of the Supreme Court of Korea Real Estate Registry, leading to considerable benefits.
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Scope Tags: Technology | Process innovation | Data conversion | Knowledge transfer

PROFILE

Process Innovation — Teranet Land Information Services

Service Area: Process Sector: Provincial agency Timeframe: 1992 to 1993 
Affiliation: Peat Marwick Stevenson & Kellogg
Simplified the process for conversion and automation of Ontario property registration records for Teranet Land Information Services, helping Teranet to complete implementation within its projected eight year timeframe. Also established the feasibility of an image-based, paper record-independent approach to POLARIS implementation.
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Scope Tags: Process innovation | Implementation | Technology | Knowledge transfer | Business case

SUMMARY

Culture Change for Service Improvement — T Eaton Company

Service Area: Change | Process Sector: Retail Timeframe: 1990 to 1991 
Affiliation: Peat Marwick Stevenson & Kellogg with Gandz Associates 
Assisted a prominent Canadian retailer to pursue improved customer service, through facilitated Work-Out!-based workshops in its retail, sales support, and credit operations. Also assisted with training internal facilitators.
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Scope Tags: Facilitation | Knowledge transfer | Engagement | Culture change

PROFILE

Process Innovation and Culture Change — GE Work-Out!

Service Area: Change | Process Sector: Manufacturing Timeframe: 1989 to 1991 
Affiliation: Peat Marwick Stevenson & Kellogg with Gandz Associates 
Facilitated at over 30 Work-Out! workshops with 8 major business units of GE Canada including sessions with suppliers and distributors, in a program designed to develop and initiate improvement work plans — and also trained internal facilitators.
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Scope Tags: Facilitation | Engagement | Knowledge transfer | Culture change | Process innovation

PROFILE

Process Innovation through Technology — the Compensation Worksheets™

Service Area: Process | Change Sector: Business service Timeframe: 1984 to 1993 
Affiliation: Thorne Stevenson & Kellogg and successor firms 
Conceived, designed, prototyped, packaged, deployed, maintained and supported the Compensation Worksheets™, an early business app supporting job evaluation and compensation administration.
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Scope Tags: Process innovation | Knowledge transfer | Implementation | Development | Business requirements

PROFILE

Technology Adoption and Change — Thorne Riddell MicroLab

Service Area: Change Sector: Business service Timeframe: 1983 to 1984 
Affiliation: Thorne Stevenson & Kellogg 
Anchored MicroLab for the national accounting firm of Thorne Riddell, leading the cross-Canada first wave deployment and support of practice technologies, including working paper software, tax preparation software, office productivity tools, and email. Supported a network of peer support coordinators using electronic communications.
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Scope Tags: Knowledge transfer | Technology | Engagement | Implementation

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