PROFILES

Case summaries of representative experience

Representative Experience

PROFILE

Change Advisor — EDS Global Executive Leadership

Change Advisor | EDS Executive Leadership

Service Area: Change Sector: Business service
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Service Area: Change
Sector: Business service
Timeframe: 1996 to 1998
Affiliation: ATKearney
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Directed change management team and activities supporting EDS global executive leadership in the Future By Design initiative — broad-based business transformation of its $12B business services operations.
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Tags: Change advisor | Culture change | Facilitation | Knowledge transfer | Process innovation

PROFILE

Process Innovation through Technology — the Compensation Worksheets™

the Compensation Worksheets™

Service Area: Process | Change Sector: Business service
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Service Area: Process | Change
Sector: Business service
Timeframe: 1984 to 1993
Affiliation: Thorne Stevenson & Kellogg (and successor firms)
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Conceived, designed, packaged, produced, maintained and supported the Compensation Worksheets™, an early business app supporting job evaluation and compensation administration.
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Tags: Process innovation | Knowledge transfer | Implementation | Development | Business requirements

PROFILE

Technology Adoption and Change — Thorne Riddell MicroLab

MicroLab | Thorne Riddell

Service Area: Change Sector: Business service
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Service Area: Change
Sector: Education
Timeframe: 1983 to 1984
Affiliation: Thorne Stevenson & Kellogg
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Anchored MicroLab for the national accounting firm of Thorne Riddell, leading the cross-Canada first wave deployment and support of practice technologies, including working paper software, tax preparation software, office productivity tools, and email. Supported a network of peer support coordinators using electronic communications.
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Tags: Knowledge transfer | Technology | Engagement | Implementation