PROFILES

Case summaries of representative experience

Representative Experience

PROFILE

ACES Change Management Lead — Workplace Safety & Insurance Board

ACES Change Management | WSIB

Service Area: Change Sector: Provincial agency
My Image
Service Area: Change
Sector: Provincial agency
Timeframe: 2013 to 2014
Affiliation: Stevenson Kellogg
My Image
Change management lead on the Business Readiness Team for implementation of ACES (the Accounts and Claims Enterprise System) at the Workplace Safety and Insurance Board in Ontario (WSIB), one of the most comprehensive workers’ compensation benefit systems in North America.
Read Profile

Tags: Change advisor | Implementation | Engagement | Planning

PROFILE

Change Advisor — MOHLTC Health Services Cluster

Change Advisor | Health Services Cluster

Service Area: Change Sector: Provincial agency
My Image
Service Area: Change
Sector: Provincial agency
Timeframe: 2009
Affiliation: Stevenson Kellogg
My Image
Change advisor to Health Services Cluster Transformation at the Ontario Ministry of Health and Long-Term Care (MOHLTC), building alignment of cluster leadership, coordinating communications and engagement, supporting eight project streams, and establishing metrics for the progress of change.
Read Profile

Tags: Change advisor | Leadership alignment | Culture change | Engagement | Knowledge transfer

PROFILE

Change Advisor — Specialty Hospital

Change Advisor | Specialty Hospital

Service Area: Change | Strategy Sector: Health care
My Image
Service Area: Change | Strategy
Sector: Health care
Timeframe: 2008 to 2009
Affiliation: Stevenson Kellogg
My Image
Change advisor to organizational and process changes at the largest outpatient clinic at a prominent specialty hospital. Facilitated strategic vision with clinic leadership. Led a physician/staff working group in developing process and role changes, and provided coaching for individual leaders and stakeholders.
Read Profile

Tags: Change advisor | Coaching | Engagement | Process innovation

PROFILE

Process Innovation — Town of Innisfil

Process Innovation | Town of Innisfil

Service Area: Process | Change Sector: Municipal
My Image
Service Area: Process | Change
Sector: Municipal
Timeframe: 2006 to 2007
Affiliation: Stevenson Kellogg
My Image
Developed and planned for implementation of "one-window" customer service, leveraging technology, processes and space planned to be available in the new Town Hall at the Town of Innisfil— and establishing initial process metrics.
Read Profile

Tags: Process innovation | Planning | Change advisor | Metrics | Knowledge transfer

PROFILE

Change Advisor — EDS Global Executive Leadership

Change Advisor | EDS Executive Leadership

Service Area: Change Sector: Business service
My Image
Service Area: Change
Sector: Business service
Timeframe: 1996 to 1998
Affiliation: ATKearney
My Image
Directed change management team and activities supporting EDS global executive leadership in the Future By Design initiative — broad-based business transformation of its $12B business services operations.
Read Profile

Tags: Change advisor | Culture change | Facilitation | Knowledge transfer | Process innovation