PROFILES

Case summaries of representative experience

Representative Experience

PROFILE

ACES Change Management Lead — Workplace Safety & Insurance Board

ACES Change Management | WSIB

Service Area: Change Sector: Provincial agency
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Service Area: Change
Sector: Provincial agency
Timeframe: 2013 to 2014
Affiliation: Stevenson Kellogg
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Change management lead on the Business Readiness Team for implementation of ACES (the Accounts and Claims Enterprise System) at the Workplace Safety and Insurance Board in Ontario (WSIB), one of the most comprehensive workers’ compensation benefit systems in North America.
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Tags: Change advisor | Implementation | Engagement | Planning

PROFILE

Process Innovation — Teranet Land Information Services

Process Innovation | Teranet

Service Area: Process Sector: Provincial Agency
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Service Area: Process
Sector: Provincial agency
Timeframe: 1992 to 1993
Affiliation: Peat Marwick Stevenson & Kellogg
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Simplified the process for conversion and automation of Ontario property registration records for Teranet Land Information Services, helping Teranet to complete implementation within its projected eight year timeframe. Also established the feasibility of an image-based, paper record-independent approach to POLARIS implementation.
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Tags: Process innovation | Implementation | Technology | Knowledge transfer | Business case

PROFILE

Process Innovation through Technology — the Compensation Worksheets™

the Compensation Worksheets™

Service Area: Process | Change Sector: Business service
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Service Area: Process | Change
Sector: Business service
Timeframe: 1984 to 1993
Affiliation: Thorne Stevenson & Kellogg (and successor firms)
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Conceived, designed, packaged, produced, maintained and supported the Compensation Worksheets™, an early business app supporting job evaluation and compensation administration.
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Tags: Process innovation | Knowledge transfer | Implementation | Development | Business requirements

PROFILE

Technology Adoption and Change — Thorne Riddell MicroLab

MicroLab | Thorne Riddell

Service Area: Change Sector: Business service
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Service Area: Change
Sector: Education
Timeframe: 1983 to 1984
Affiliation: Thorne Stevenson & Kellogg
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Anchored MicroLab for the national accounting firm of Thorne Riddell, leading the cross-Canada first wave deployment and support of practice technologies, including working paper software, tax preparation software, office productivity tools, and email. Supported a network of peer support coordinators using electronic communications.
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Tags: Knowledge transfer | Technology | Engagement | Implementation